The University Hospital of Bologna needs to transform the out-patient experience by personalising and integrating the out-patient journey.
"We need to improve the overall out-patient experience by ensuring that outpatients visits are as smooth and stress free as possible and that it is tailored to their individual needs. " Daniela Pedrini
The requirement is for an innovative solution to enable the integration, personalisation and optimisation of the whole out-patient journey, from appointments, to arrival on site and through to departure.
The project Joint Statement of Demand, can be found here
Project contact: Eng. Daniela Pedrini